Shipping policy

Shipping Policy for Mr. Pinero Heritage Cigars

Last Updated: 02/02/26

Welcome to Mr. Pinero Heritage Cigars This Shipping Policy provides you with information about our shipping practices and procedures. We aim to ensure a seamless and transparent experience when it comes to receiving your orders. Please read this policy carefully before making a purchase.

Order Processing and Fulfillment:

  1. Order Confirmation: After you place an order, you will receive an order confirmation email containing your order details and a unique order number. Please review this information carefully and notify us immediately if any discrepancies are found.
  2. Processing Time: Orders are typically processed within 2 business days after receiving payment. We strive to ensure timely processing, but during busy periods or promotions, processing times may be slightly extended.

Shipping Methods and Options:

  1. Shipping Carriers: We partner with reputable shipping carriers to ensure safe and efficient delivery of your orders. The available carriers may vary based on your location.
  2. Shipping Options: At checkout, you will have the option to choose from available shipping methods.
  3. Shipping Rates: Shipping rates are calculated based on factors such as order weight, destination, and chosen shipping method. You will see the shipping cost during checkout before finalizing your purchase.
  4. Estimated Delivery Time: The estimated delivery time depends on your location and the chosen shipping method. Please note that delivery times are approximate and may be subject to delays due to unforeseen circumstances.

Shipping Restrictions:

  1. Age Verification: We comply with all legal regulations related to the sale of tobacco products.  You must be of legal age to purchase and receive such products in your jurisdiction.

Address Accuracy:

Please ensure that your shipping address is accurate and complete when placing an order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to address errors will be the responsibility of the customer.

Lost or Damaged Shipments:

In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory solution.

Contact Us:

If you have any questions or concerns about our Shipping Policy or the status of your order, please contact us at mrpinerocigars@gmail.com

By placing an order with Mr. Pinero Heritage Cigars, you agree to the terms outlined in this Shipping Policy. Thank you for choosing us for your cigar needs!